Contact Center Sales Consultant- HDMS (35)

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Salary between Not mentioned ~  (in USD)  yearly

Job title

Job Title : Contact Center Sales Consultant- HDMS (35)
NORMALIZED JOB TITLE* : Contact Center
Job Display Categories : Customer Service,Computer and Information Systems,Direct Marketing/CRM/Database
Category : customer_service     
Matched Category : information_technology,data_management
ADID : 424944_en-us
Job ID : 133630153     
Job Code :     
Job Source : direct_employer     
Job Summary : uses a variety of sales skills to meet customer needs by understanding project requirements Leverages product knowledge to make recommendations to close the sale....
Work Status :     
Work Shift :        
Work Type :      
Work From Home : 0
Parse ID :   4831e4f33     
Posting Date :     2023-01-11T05:00:00Z     
Modified Date : 2023-01-11T05:00:00Z
Posting Company :  Home Depot, Inc.     
Posting Company ID :  0 
Remote Details URL :  
Search Networks :
Assigned Category : customer_service        

*a normalized job title is a standardized version of a job title that has been modified to conform to a specific format or set of conventions, Grouping similar titles together,To make data more consistent and accurate

Job SPECIFICATIONS

Job Specification

JobTitle: Contact Center Sales Consultant- HDMS (35)
Job ID: 424944_en-us
Salary Range: 0.0- 0.0
Job Category: Customer Service
Employment type: Full Time

Position Description:
Position Purpose:

The Contact Center Sales Consultant is a remote position that is responsible for providing an effortless sales experience for customers.  A Contact Center Sales Consultant builds rapport and trust to consistently meet and exceed sales objectives and call quality requirements. This position uses established sales methodologies to successfully close transactions and at times overcome objections.  Associates utilize a variety of systems to virtually consult with customers about their flooring project scope, overcome customer objections and drive sales.  Associates primarily will be engaging customers via outbound phone calls, but will be asked to utilize a number of communication methods including, but not limited to, inbound and outbound phone calls, text message & email. 
Key Responsibilities:

• 80% Customer Service/Product Knowledge - Uses excellent customer service and sales skills to quickly assess caller needs and proactively provide solutions with a high degree of accuracy Sources new sales opportunities through inbound/outbound calls and emails for quote follow-up Reviews quote details and evaluates floor plans to convey all project requirements to customer Overcomes objections and uses a variety of sales skills to meet customer needs by understanding project requirements Leverages product knowledge to make recommendations to close the sale. Successfully navigate and utilize resources, including customer relationship management tools (CRM), to provide solutions to customer installation inquiries, and remains current on changes to processes
• 20% Drive Sales Performance - Maintains awareness of scorecard metrics and goals to partner with leadership and drive optimal performance
  Direct Manager/Direct Reports:
  • This Position typically reports to Contact Center Supervisor
  • This Position has 0 Direct Reports
    Travel Requirements:
    • Typically requires overnight travel less than 10% of the time.
      Physical Requirements:
      • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
        Working Conditions:
        • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
          
          

          How to Submit an application for a vacancy

          You can submit your application in these ways

          • URL : https://careers.peopleclick.com/careerscp/client_homedepot/external/jobDetails.do?functionName=getJobDetail&jobPostId=424944&localeCode=en-us
          • email :
          • Fax :       
          • Phone :  

          Please  Submit an application for a vacancy before the role expired at 2023-02-11T04:59:59Z

          Apply Information :

          Apply Name :      
          Apply City :      
          Apply State :        
          Apply Zip :       
          Apply Country : 
          Response Method : url 

          Firm Profile Description

          Company Profile Description of Home Depot, Inc.

          has description

          
          Company Name : Home Depot, Inc.
          Company Industry :    
          Company ID : 274080
          Company Type :
          Company Profile URL : /jobs/home-depot-inc-274080-cd
          Company Country : US
          Company City : Atlanta / Atlanta
          State :   GA    
          Zip :  30339 
          Company Confidential :
          Company Size :  
          Client ID : retail
          Latitude : 33.86588     
          Longitude :    -84.47017
          Location : Atlanta, GA 30339  
          Formatted City State :Atlanta, GA
          Formatted City State Country  : Atlanta, GA US   
          Normalized Country: US 
          Normalized State: GA

          Source Job Details : 
          
          URL Source :  https://retail.careers.adicio.com/jobs/contact-center-sales-consultant-hdms-35-atlanta-ga-30339-133630153-d?rsite=careercast&rgroup=1&clientid=retail&widget=1&type=job&
          Source : 
          HTML File URI:
          Rank: 394 on Keyword sales